Contact us before you dig

Schedule a Commercial Locate
Schedule a Residential Locate
alert

For emergency requests call:

1.866.DIGSHAW

(1.866.344.7429)

Call the emergency requests line immediately, if any of the following has occurred

Important Information

2-5 Days
  1. We require minimum 2-5 business days notice to process locate requests.
  1. You are required to schedule locate markings every 10 business days during your dig.
  1. Remember to give the Shaw locate ticket number to the locator when they mark the dig site.

Planning a dig?

Before you start to dig, you need to submit a plan to Shaw and other utility providers.

Visit the Resource Centre

Call 1.866.344.7429 immediately, if any of the following has occured:

  • If excavation is underway and a line gets hit
  • If you see or smell a natural gas leak
  • If there is a water main break
  • After a locate has been marked and an unknown cable is found
  • Other utility company emergencies